Menu
News & Stories3 min

On the Job With LP Construction Service Manager Scott Johnson

Today, we’re joining Scott Johnson, Construction Service Manager at LP Building Solutions, for a day on the job. Johnson’s primary role is to answer technical questions from building professionals, architects and the LP sales team. He spends most of his time on the phone and on the road. Let’s get started! 

Beginning the Day

The phone usually starts ringing around 6:00 a.m., which is why Johnson is normally an early riser. “I’m on the West Coast, in Portland, Oregon, so people start calling early. It’s no big deal,” says Johnson.  As long as he’s had a cup of coffee, he’s ready to go.

Working as a Problem Solver

“My work is all over the board, but I’m here to be a resource and problem solver,” says Johnson. “It’s good to connect the dots for people.” Architects, design professionals, customers and LP salespeople call Johnson on product and technical questions primarily for LP® FlameBlock® Fire-Rated Sheathing, LP WeatherLogic® Air & Water Barrier as well as other LP Structural Solutions products.

“Sometimes it’s general product questions, such as if they can use LP FlameBlock panels with metal studs. Others are in-depth technical discussions about specific assemblies and applications,” he says. For instance, Johnson often works with architects to determine appropriate assemblies and applications for LP FlameBlock panels that can help them meet project requirements while retaining design flexibility. Johnson also offers problem-solving advice to customers who contact LP warranty and customer service

“Last week I had a customer call me with questions not related to our products; we talked about wood and the fire resistance of wood,” he says. “I’m also on the phone with UL and other agencies quite frequently, and I’m on conference calls with LP salespeople and their customers to answer highly technical issues or challenges they’re facing on a jobsite.”

“If I’m working from home, I answer questions, work on presentations, review project drawings and product literature, and continually update our FlameBlock assemblies,” he adds.

Hitting the Road

Johnson spends about half of his time on the road, presenting to various audiences on code requirements for fire-resistant construction and LP Structural Solutions portfolio specifications, training distributors and dealers, and holding pre-construction meetings to ensure LP Structural Solutions products are used correctly and any technical questions are answered. “I want to provide added value whenever I can,” says Johnson. 

He also works on research and development in the lab. “I spent last week working to test future LP FlameBlock assemblies. I’m also doing some R&D work on LP WeatherLogic panels. We do R&D on future assemblies, new products and new applications,” he says.

“I really like it when a customer asks, ‘Can we use this here?’ These customers often spur good ideas that we use for new design applications and assemblies,” he says.

Finishing the Day

The end of the day is often marked not by the clock, but when the phone stops ringing and he’s got his “To-Do” list completed. Johnson has two sons; the eldest is away at college and the youngest works part-time and attends junior college. “If the boys are home I make dinner, and afterward we play basketball. I’m still undefeated,” he says. “Okay, maybe I’m stretching that a bit, but Dad still has game left,” he jokes. 

Check out our other insights into a day in the life at LP with siding experts Oscar Trejo and Isaac Ojeda.

 

Continue Reading
Business Advice4 min

Building for Indoor Air Quality

The issue of indoor air quality and overall building health is becoming more prevalent than ever. With building standards such as LEED being updated to include points awarded for healthy indoor air, builders must consider how to create structures that balance function with health. There are many products on the market that tout contributions to air quality, but during construction indoor air quality involves much more than individual products.

Continue Reading
7 Exterior Door Trim Ideas for Home Upgrades

The front door of a home is typically where a homeowner’s style shines. Whether it’s through a unique door color or decorations that welcome others in, this space is a prime chance for them to make a statement with their home’s curb appeal.

Business Advice3 min
8 UL Fire-Rated Assemblies and Intertek-Listed Fire-Rated Walls You Should Know

Finding the proper code-compliant fire-rated wall assembly for wood frame construction is a challenge. That challenge grows even more complicated depending on the project’s size and scale. Navigating UL fire rated assemblies and Intertek listings can also add a layer of complication.

News & Stories3 min
Structural Solutions for Fire-Resistant Building

For most builders and architects across the country, incorporating resiliency for their homeowners means selecting building materials that can help withstand the results of severe storms, wind and water. But for others, especially those in fire-prone geographies, fire-resisting properties of building materials is crucial for slowing the spread of fire and sustaining resiliency.