LAST UPDATED: November 2022
LP takes your personal privacy seriously. Because we value our relationships with our customers and others who visit our site, we do not sell Personal Information or share it with any organizations outside LP and its subsidiaries, affiliates and representatives, unless required by law or as disclosed to you before the information is collected.
Some information is automatically received and sometimes collected when you visit our Website. This information may include some or all of the following items: the name of the domain and host from which you access the Internet, including the Internet Protocol (IP) address of the computer you are using and the IP address of your Internet Service Provider; the type and version of Internet browser software you use and your operating system; the date and time you access our Website, the length of your stay and the specific pages, images, video or forms that you access while visiting the Website; the Internet address of the website from which you linked directly to our Website, and if applicable, the search engine that referred you and any search strings or phrases that you entered into the search engine to find our Website; and demographic information concerning the country of origin of your computer and the language(s) used by it.
We use this information to monitor the usage of our Website, assess its performance, ensure technological compatibility with your computer, understand the relative importance of the information provided on our Website and conduct statistical analyses on visitors’ usage patterns and other aggregated data. We also want to better understand the interests of our users in order to customize the user experience on our Website and/or other sites users may visit.
If you do not wish to have cookies placed on your computer, you may disable their use by modifying your browser settings. Please understand that if you do so, you may not be able to fully utilize our Website and therefore we disclaim, and you hereby waive, any claim or liability that may arise due to your partial or incomplete access to the content of our Website as a result thereof. For more information on cookies and how to disable them, please visit: https://www.ftc.gov/policy-notices/privacy-policy/internet-cookies.
Pixel Tags are transparent graphical images placed on a website. We use these items on our Website to permit us to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
For most of the browsing on our Website, we neither require nor collect “User Information” (for example, your name, address, phone number, e-mail address). You can browse our Website and take as much time as you want to review our services without having to submit such User Information. In the following instances, however, we do need you to actively submit User Information when: (1) you want to contact us via electronic means or website submission; (2) you enter a contest or sweepstakes; or (3) you join our customer loyalty programs and/or email lists. E-mail or other forms of electronic communication, including website submission, are not ever fully secure or error-free. Therefore, we cannot guarantee absolute security of your data, and we are not responsible for processes and networks that we do not control. Users assume the risk of security breaches and the consequences resulting from them. Please be careful in deciding what information you send to us via email or over the Internet.
LP may use or disclose the personal information collected for one or more of the following business purposes:
Examples of ways we may disclose Personal Information include:
We do not sell your Personal Information for monetary or other valuable consideration.
If you have supplied your email address or phone number in relation to our membership, we may send you emails and text messages to provide you with information, to inform you of new events or content, to solicit your feedback, or to keep you up to date on us. You can opt out of our marketing and promotional communications at any time by following the opt out prompts on these communications. You also may ask us not to send you other marketing communications by contacting us as specified in the "Requesting and Managing Your Information" section below, and we will honor your request. Please note that even after you are removed from our marketing lists, we may still send you non-promotional communications, such as responding to service requests.
Privacy has always been important to LP. We have implemented appropriate administrative, technical, and physical safeguards to ensure the integrity and security of your Personal Information and to prevent its disclosure outside of LP. Only those authorized by LP will be granted access to your Personal Information.
In addition to careful consideration about what information you share and who you share it with, we recommend as applicable that those providing personal information maintain good security habits. These include protecting and regularly changing your passwords, using computer virus protection, logging off when you finish using your computer, and considering the use of file or email encryption programs.
We keep your Personal Information only as long as necessary to provide you with our services and for legitimate and essential business purposes, such as maintaining the performance of our Website, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes.
We do not knowingly collect or solicit personal information from children under the age of 18. By using our Website, you represent that you are at least 18 years old. If you are under 18, please do not use our Website. If we become aware that we have inadvertently received or collected Personal Information from a child who is under the age of 18, we will attempt to immediately delete that information from our files and records. If you believe a child who is under the age of 18 has provided us with Personal Information, please contact us at the address listed below in “Requesting and Managing Your Information.”
Our Website is hosted in the United States and is intended solely for visitors located within the United States. If You do not reside in the United States and provide personal data to us, please note that your Personal Information will be transferred, processed, collected, used, accessed and/or stored in the United States and subject to U.S. laws. The laws in the United States may not provide the same protections for your Personal Information as the jurisdiction in which you are located. Do not provide your Personal Information to us if you do not want this information to be transferred or processed outside of your country, or if the laws in your country restrict such transfers.
If you are a resident of California, you may have certain additional rights relating to your privacy, including those set forth under California’s “Shine the Light” law and the California Consumer Privacy Act of 2018 and any amendments thereto (“CCPA”). The section below describes those rights and applies solely to California residents (“consumers”). In this section, “Personal Information” is defined as information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
Under California’s “Shine the Light” law, California residents have the right to request in writing from businesses with whom they have an established business relationship: (a) a list of the categories of Personal Information, such as name, e-mail and mailing address and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes; and (b) the names and addresses of all such third parties. To request the above information, please contact us as directed in the Requesting and Managing Your Information section below with a reference to “Shine the Light.”
We do not sell your Personal Information in exchange for monetary consideration and have not done so during the preceding 12 months.
Under CCPA, consumers have certain rights regarding their Personal Information, as described below.
If you would like to exercise your rights, please refer to the below section “Consumer Requests.”
You may exercise your consumer rights by contacting us as described in the "Requesting and Managing Your Information" section below.
We may not discriminate against you because you exercise any of your rights, including, but not limited to:
CCPA requires us to verify your identity when you make a consumer request to help protect your privacy and maintain security. If you request access to or deletion of your Personal Information, we may require you to provide additional information, including but not limited to: name, email address, telephone number, or company. When you make such a request, we will respond within the time frames legally required and provide an explanation for any denials of requests.
You may designate an authorized agent to request any of the above rights on your behalf. You may make such a designation by providing the agent with written permission, signed by you, to act on your behalf. Your agent may contact us as described in the Requesting and Managing Your Information section below to make a request on your behalf. Even if you choose to use an agent, we may, as permitted by law, require:
To make a CCPA request, please follow the instructions described above under “Requesting and Managing Your Information”.
LP is committed to facilitate the exercise of your rights granted by the laws of your jurisdiction. We will make every reasonable effort to investigate and correct any issues promptly.
If you would like to exercise your rights or cancel your account, you may:
We will take appropriate steps to implement your request, however due to production, mailing and system timelines, it may take up to 10 business days for e-mails or 30 calendar days for mail. Until that change takes effect, you may still receive or not receive Marketing Communications from us.