March 20, 2020
At LP, our first priority – now and always – is the safety and well-being of our employees, our customers, and the communities in which we serve.
As the coronavirus (COVID-19) pandemic continues to impact the world around us, we want to update you on the approach LP is taking to ensure we continue providing you with the high quality products and customer service you have come to expect.
We continue to monitor the situation closely and take proactive measures to protect the health and safety of our employees and customers while ensuring business continuity. Therefore, we have limited travel for our associates including the postponement of larger customer events. We’ve established rigorous cleaning protocols at our facilities and are practicing social distancing by reducing open work environments and utilizing technology in place of face-to-face meetings. Our order fulfillment and customer service teams are working remotely while they continue to provide you with the same high level of service without disruption. They are processing orders and responding to your phone calls as they normally do.
LP has also conducted an extensive analysis of our supply chain and logistics operations in order to continue delivering our products. This includes the development of contingency plans to minimize any potential disruptions in service.
We are honored that you trust LP with your business. As always, we remain committed to serving you and safeguarding the health and well-being of the entire LP family – our employees and customers alike.
For questions, please contact us at covid19.customersupport@lpcorp.com.
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