Why a Warranty Matters

When you make a large purchase that’s covered by a manufacturer’s warranty, the peace of mind will help you sleep better at night – and could ultimately save you thousands. Sadly, there are many more stories of consumers who are left holding the bag when the product they purchased fails.

FAQ About Warranties

Q: What exactly is a warranty?

A consumer warranty is a promise from the seller of a product to the consumer that certain conditions, such as the lifespan or performance of a product, will be met. If the product fails to meet the conditions of the warranty, it can usually be returned, repaired or replaced. Also, many states have laws that require sellers to give certain warranties to consumers. For example, a consumer product purchases come with an implied warranty of fitness for a particular purpose, which means the products will work as they are supposed to if used for their intended purpose.

Q: How do I know what the company will do if the product fails?

Read your product warranty carefully to determine the terms of the warranty and if the company will repair the item, replace it or refund your money.

Q: How is a warranty different from insurance?

Insurance and warranties both cover unexpected circumstances. A warranty typically covers failures or problems you experience while using the product as intended, and is often provided by the manufacturer of the product. The warranty gives peace of mind that a product will do what it’s supposed to do for the length of time specified in the warranty. Insurance protects against damage due to circumstances outside the warranty owner’s control, for example, theft, fire and natural disasters, and is often provided by a third-party insurer.

Q: What is a limited warranty?

A limited warranty is limited to coverage of specified parts, certain types of defects or other conditions. A limited warranty may be active for a limited amount of time after a product is purchased, such as 60 or 90 days, or it may cover the product for life. It is important to read the small print to understand the coverage of a limited warranty.

Q: Are warranties transferrable?

Many warranties are transferrable. Each manufacturer or seller offers different warranty specifications. If a warranty is able to be transferred to another owner, it should be clearly stated within the warranty documentation.

Q: When it comes to siding, do I need a warranty?

As with any investment, you want to be certain that your home and property are protected. Siding is an important component in that protection, which means a warranty that covers siding material is vital to give you long-term peace of mind and confidence.

Q: What are the features of the LP^® SmartSide^® Trim and Siding Limited Warranty?

LP backs all SmartSide trim and siding products with the LP^® SmartSide^® 5/50 Limited Warranty, one of the most competitive warranties on the siding market. The 50-year prorated limited warranty includes a 5-year, 100% labor and material replacement feature. This siding warranty also covers damage from hail, up to 1.75 inches in diameter (for siding and trim installed after January 2017), when the siding is properly installed and maintained according to the LP application instructions.

Learn more about how to protect your home’s exterior and your investment with LP SmartSide engineered wood siding. Contact an LP BuildSmart Preferred Remodeler in your area today.