It’s no secret that lousy weather forecasts can wreak havoc on a remodeler’s plans, but can you guess the number one area of business most impacted by unpredictable weather? If you guessed customer relationships, you guessed right.
In a recent survey of LP® BuildSmart™ Program members on remodeling seasonality, 30% of respondents cited client relations as the top concern during bad weather months. Also curious to know the worst weather months and locations for remodeling? We break it down in the infographic below.
However, just because it’s the off-season doesn’t mean clients aren’t interested in remodeling. So how do you maintain a positive customer experience and ensure success amidst challenging weather conditions? Follow our Remodeler’s Roadmap and you’ll be on your way to success—no matter the time of year. Here’s a peek at recommended steps to take for any project:
Earn your client’s trust right off the bat by describing how you maintain a reliable crew equipped to handle tricky conditions as well as the durability of your building materials. LP® SmartSide® siding resists harsh conditions like hail and impact damage, making it an especially viable option during off-season builds.
Scheduling during the off-season is unpredictable, so be sure to pad the project timetable so unforeseen circumstances don’t throw your plans into disarray. It’s best to provide a conservative estimate and potentially finish ahead of schedule than to not plan for uncooperative weather that could cause delays.
The project is wrapped, and now it’s time to leave your customer with peace of mind by describing how you envision continued success. Provide how and when you’ll follow up on their project, and take the time to review the labor and material warranties. All LP® SmartSide® Trim & Siding products are backed with one of the most competitive warranties on the market.
As a remodeler, you’re only as good as your products. Learn how LP can help bolster your reputation, find an LP® SmartSide® retailer, or learn more about becoming an LP® BuildSmart™ Preferred Contractor.
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